+65 6565 0168

info@nge.sg
No 1 Sunview Road #07-42/43

Ecotech@Sunview S(627615)
Monday - Friday 07h - 22h

Closed on Weekends

 

FAQ

Find out about our company

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At Navigation Global Express, we provide you with global solutions to expand your reach to every corner you desire. We combine our deep understanding of the customer’s internal & external requirement with our strategic approach, providing a one-stop solution to get your brand on the go. Our approach focuses on how we deliver operational excellence to provide viable, cost-effective technology-enabled solutions to the most challenging logistics & supply chain management questions. We reciprocate through our work entirely with a progressive mindset.

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What makes Navigation Global Express unique?

The unmatched diversity of Navigation Global Express’s service offerings allows our customers to optimize how they service each of their key audiences. From shipping raw materials to full e-commerce, customers get an integrated approach that enhances their competitive edge and operational efficiencies. Combine our years of operational experience with our unrivaled state-of-the-art IT systems in the industry and it’s easy to see why we continue to be the market leader.

How does Navigation Global Express offer service across all of its service offerings?

Our customers benefit from having immediate support from subject matter experts across multiple fields who, working as a team, allow you to receive the best solution(s) for your challenges.

How do I check the status of an order I have placed?

Orders may be tracked from the Navigation Global Express website under the “Track Packages” box on the side panel.

Whom should I contact if I have a question about an invoice received?

You may contact a representative in Navigation Global Express’s Accounts Payable Department at +65 6565 0168, option 4 or email info@navigationglobalexpress.com.

Do I need to sign a contract to request for the service?

No Contract is needed. But there will be a Delivery Order for you to acknowledge upon collection.

How many and what kind of document do the receiver need to sign?

There will be a Delivery Order from us (1) and a copy of the DO from the requestor (2) to acknowledge.

How does this roll cage work?

We understand that most Warehouse use pallets for cargo. But we will help to transfer from pallet to roll cage for better security of the cargo as we are using a 6-sided covered roll cage.

How is this delivery works?

You may refer to the schedule and place a booking on the website. Our friendly Customer Service staff will contact or email you for confirmation.
Once confirmed, we will arrange for collection at your requested location, load the cargo, seal it and record the details (Mall, Unit number, Seal number) on our DO for your acknowledgement and finally, we will proceed for delivery.